89php Casino — Privacy Policy

1 Introduction

89php Casino ("89php," "we," "us," "our") operates the online casino platform accessible at https://89php.live (the "Platform"). We are committed to protecting the privacy and personal data of every player, visitor, and user who interacts with the 89php Platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, sharing, and protection of your personal information.

This Policy applies to all personal data collected through the 89php website, mobile interface, customer support channels, and any other touchpoint through which you interact with 89php. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference into this Policy.

By accessing or using the 89php Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue your use of the 89php Platform immediately.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 89php Casino is the personal information controller responsible for your personal data collected through the Platform. As the data controller, 89php determines the purposes and means by which your personal data is processed.

If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, you may contact our designated Data Protection Officer (DPO) at the contact details provided in Section 14 of this Policy.

3 Personal Data We Collect

89php collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected and processed. The categories of personal data we collect include the following:

3.1 Registration & Identity Data

When you create a 89php account, we collect information including your full legal name, date of birth, gender, nationality, residential address (including city, province, and postal code), email address, and mobile number. This information is required to verify your identity, confirm your eligibility to use the Platform, and comply with our Know Your Customer (KYC) obligations.

3.2 Identity Verification Documents

As part of our KYC and anti-money laundering compliance obligations, we may collect copies of government-issued identification documents such as your PhilSys National ID, passport, driver's license, UMID, SSS ID, or voter's ID. We may also collect proof of address documents such as utility bills or bank statements, and proof of payment method ownership.

3.3 Financial & Transaction Data

We collect data relating to your financial transactions on the Platform, including deposit amounts, withdrawal requests, payment method details (such as GCash account references, PayMaya account references, BPI, BDO, or Metrobank account details), transaction history, and balance information. Full payment card numbers are never stored on 89php servers.

3.4 Gaming Activity Data

We collect data about your gaming activity on the Platform, including games played, bet amounts, win and loss records, session durations, bonus usage, and wagering history. This data is used to operate the Platform, detect fraud, and support responsible gaming monitoring.

3.5 Technical & Device Data

We automatically collect certain technical data when you access the Platform, including your IP address, browser type and version, operating system, device identifiers, screen resolution, referring URLs, and pages visited. This data helps us maintain Platform security, optimize performance, and detect suspicious activity.

3.6 Communications Data

When you contact 89php customer support via live chat, email, or any other channel, we collect and retain records of those communications, including the content of messages, timestamps, and any attachments provided. This data is used to resolve your queries and improve our support services.

4 How We Collect Your Data

89php collects your personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and device data collected automatically through cookies, web beacons, log files, and similar tracking technologies when you access and use the Platform.
• Third-party sources: Identity verification data from KYC service providers, fraud detection data from security partners, and payment verification data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank.
• Publicly available sources: In limited circumstances, we may supplement your data with information from publicly available sources for fraud prevention and compliance purposes.

5 How We Use Your Personal Data

89php uses your personal data for the following purposes:

89php will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

6 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (RA 10173), 89php processes your personal data on the following legal bases:

• Consent: Where you have given clear, informed, and freely given consent to the processing of your personal data for a specific purpose, such as receiving promotional communications from 89php.
• Contract performance: Where processing is necessary for the performance of the contract between you and 89php, including account management, game operation, and payment processing.
• Legal obligation: Where processing is required to comply with applicable laws and regulations, including anti-money laundering obligations under RA 9160, PAGCOR licensing requirements, and data retention mandates.
• Legitimate interest: Where processing is necessary for the legitimate interests of 89php, such as fraud prevention, Platform security, and service improvement, provided those interests are not overridden by your rights and freedoms.

7 Data Sharing & Disclosure

89php does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

7.1 Service Providers

We share data with trusted third-party service providers who assist us in operating the Platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software providers, cloud hosting providers, fraud detection services, and customer support platform providers. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

7.2 Regulatory and Law Enforcement Authorities

We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent authorities where required by law, court order, or regulatory directive. Such disclosures are made in strict compliance with applicable legal requirements.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 89php's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect.

8 Data Retention

89php retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements under RA 9160.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction.
• Gaming activity data: Retained for a minimum of three (3) years from the date of each gaming session.
• Customer support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for dispute resolution.
• Technical and device data: Retained for up to twelve (12) months from collection, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with 89php's data disposal procedures.

9 Cookies & Tracking Technologies

The 89php Platform uses cookies and similar tracking technologies to enhance your user experience, maintain session security, analyze Platform usage, and support fraud prevention. Cookies are small text files stored on your device when you visit the Platform.

9.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display preferences, and responsible gaming tool configurations.
• Analytics cookies: Collect anonymized data about how players use the Platform to help us improve performance and user experience.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and unauthorized account access attempts.

9.2 Managing Cookies

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 89php Platform. Strictly necessary and security cookies cannot be disabled as they are essential to Platform operation and player account security.

10 Data Security

89php implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the 89php Platform;
• Encryption of sensitive data at rest, including identity documents and financial account references;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication requirements for account access and administrative systems;
• Continuous monitoring for suspicious activity, unauthorized access attempts, and data breaches;
• Staff training on data protection obligations and security best practices.

While 89php takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your 89php account credentials and for notifying us immediately of any suspected unauthorized access to your account.

11 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 89php:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, stored, and shared, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data 89php holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) calendar days of receipt. We may require you to verify your identity before processing your request.

12 Children's Privacy

The 89php Platform is strictly intended for individuals who are twenty-one (21) years of age or older, in accordance with Philippine law and PAGCOR regulations. 89php does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has provided personal data to 89php or has accessed the Platform, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.

13 Updates to This Privacy Policy

89php reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made, we will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how 89php protects your personal data. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy.

14 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 89php handles your personal data, please contact our Data Protection Officer:

Data Protection Officer — 89php Casino
Email: [email protected]
General Support: [email protected]

Email addresses above are provided as plain text for reference only and are not clickable links. Please copy the address manually into your email client to get in touch.

We aim to respond to all data privacy inquiries and requests within thirty (30) calendar days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC and how to file a complaint is available through official Philippine government channels.